FAQs

A-List Drains Inc

Have a drainage-related question? A-List Drains has the answer. Check out these FAQs and give us a call today

for more information and an estimate within 24 hours!

  • What should I do to prepare for my drain cleaning service?

    To ensure a smooth and efficient drain cleaning service, follow these steps:


    1. Clear the Area: Remove any obstacles around the drains, such as furniture, rugs, or personal items, to provide the technician easy access.

    2. Ensure Drain Accessibility: Make sure the drains are easily accessible, especially if they are located under sinks or in hard-to-reach places.

    3. Remove Covers or Traps: If there are any drain covers or traps, remove them beforehand or inform the technician if they need to be taken off.

    4. Provide Information on the Issue: Share details about the problem, such as slow draining, frequent clogs, or odors, to help the technician assess the situation effectively.

    5. Clear the Path: If the drain cleaning requires access to an exterior cleanout or other plumbing areas, clear any paths or walkways leading to them.

    6. Notify Tenants (if applicable): Provide tenants with 24 hours' notice about the service.

    7. Check Local Regulations (for smoke tests): If a smoke test is scheduled, inform the local fire department to avoid unnecessary concerns.


    By preparing in advance, you can help the technician complete the drain cleaning more efficiently.

  • Are you licensed and insured?

    A-List Drains Inc operates with full licensing and insurance coverage. Our company maintains all required certifications and comprehensive insurance to safeguard both our clients and employees. We demonstrate our dedication to professionalism and safety through strict adherence to industry standards and regulatory requirements.

  • What services does A-List Drains Inc offer?

    A-List Drains Inc delivers a wide array of drainage services. Our service portfolio encompasses drain cleaning, pipe repair and replacement, sewer line maintenance, hydro jetting, camera inspections, and emergency drain services. We also offer specialized stormwater management solutions for residential and commercial properties in the Boston, MA, and Salem, NH regions.

  • How long have you been in business?

    Our combined experience spans 57 years.

  • Do you offer hydro jetting?

    Yes, we do; however, it depends on the weather.

  • What techniques do you employ for drain cleaning?

    We employ several techniques, including:

    • Hydro Jetting: Using high-pressure water to eliminate clogs and debris from pipelines.
    • Snaking: Utilizing a mechanical auger to penetrate and remove blockages.
    • Camera Inspection: Inserting a camera into the drain to pinpoint issues and ensure complete cleaning.

  • Can you remove tree roots from my pipes?

    Absolutely, tree roots can lead to severe blockages in sewer lines. We use specialized tools and techniques such as hydro jetting and root cutting to clear roots from your pipes.

  • Is drain cleaning covered by insurance?

    Drain cleaning is generally regarded as maintenance and may or may not be included in homeowners insurance policies. We advise checking with your insurance provider for confirmation on coverage.

  • What does a descaling service entail?

    A descaling service focuses on eliminating mineral buildup, rust, and corrosion within pipes to restore efficient water flow and prevent clogs. Here’s a brief overview of the process:

    Inspection: A plumber inspects the pipes, often using a camera, to evaluate the extent of buildup.


    Descaling Techniques:

    • Hydro Jetting: High-pressure water is utilized to cleanse away debris and scale.
    • Scraping and Removal: Stubborn deposits might be manually removed with tools.

    Advantages: Descaling enhances water flow, prevents clogs, extends the lifespan of pipes, and reduces expensive repairs.

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